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OUITEL (Overall University Information TELephone) provides telephone communications for the campus.
The advanced digital switch provides a multitude of features
- Call coverage paths
- Call parking
- Multi-person conference calling
- Complete voice mail services
OUITEL connects you to long distance services via LINC for business calls and an AOS system for personal calls.
Ordering Information
We are deploying a new phone system. New service requests must be made using the RingCentral new service request.
User Documentation
See documents on the right side of the screen for printable documents.
Troubleshooting
Are you experiencing no dial tone, low volume, dropped calls, or malfunctioning equipment?
Test your phone (analog or digital).
Are you getting other's calls?
Troubleshoot for forwarded or cover calls.
Are you not getting your calls?
Make sure it is not due to a ring ping, and then test your phone (analog or digital).
Are you experiencing problems with voicemail?
Troubleshoot voicemail.
Are you receiving harassing calls?
Report them immediately.
Modifying Service
You can add, remove, or modify your service by filling out the digital telephone service request form. Answer the "What do you need help with?" question with the most closely related item and answer the questions.
Your request will be processed and you will be notified of the progress.