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Services or Offerings?
General Support
  1. Services
  2. None
Multi-Factor Authentication (MFA)
  1. Services
  2. Security
  3. Account and Access
  4. ULID
Training Tools
  1. Services
  2. None
Training tools provide ways to ensure your staff is up-to-date with the latest knowledge and skills needed to provide services to your customers. These are a list of tools provided and supported by the Office of Information and Technology (OIT), and how to implement them in your department.
ULID Account Activation
  1. Services
  2. Security
  3. Account and Access
  4. ULID
This service provides classification for requests to Activate ULID accounts.
ULID Password Reset
  1. Services
  2. None
You can change your ULID password using our password management utility.
ULID Troubleshooting
  1. Services
  2. Security
  3. Account and Access
  4. ULID
This service provides comprehensive assistance to students, faculty, and staff experiencing difficulties logging into their primary university accounts.
STEP - Overview
  1. Services
  2. STEP
Overview of the Student Technology Enhancement Program.
Student Employment for STEP
  1. Services
  2. STEP
Office of STEP Support (OSS) supports numerous undergraduate and graduate student positions each semester. These student positions provide support to campus faculty, staff, and students.
STEP Resources and Assets
  1. Services
  2. STEP
Any resource or asset purchased using STEP funds falls under the purview of the Office of STEP Support (OSS).
Digital Signage Program
  1. Services
  2. STEP
The digital signage program connects wall-mounted monitors, interactive kiosks, and desktop PCs to display messages, advertisements, EMS alerts, and other information to the campus community.
Digital Signage - Report an Issue
  1. Services
  2. STEP
  3. Digital Signage Program
If you are having problems with digital signage on campus, please use this form to report the issue.
Digital Signage - Request Access
  1. Services
  2. STEP
  3. Digital Signage Program
Used to request access to a digital sign, or feed
Digital Signage Program
  1. Services
  2. STEP
  3. STEP - Overview
The digital signage program connects wall-mounted monitors, interactive kiosks, and desktop PCs to display messages, advertisements, EMS alerts, and other information to the campus community.
Non-Academic Course in Moodle
  1. Services
  2. None
  3. Training Tools
This will provide you with a "course" in the online course system, Moodle.
Reset MFA Method
  1. Services
  2. Security
  3. Account and Access
  4. ULID
  5. Multi-Factor Authentication (MFA)
If you got a new device, or just cannot seem to get your multi-factor authentication (MFA) to work, we can help.